Privacy Policy
Last Updated: May 1, 2025
1. Introduction
Welcome to GenTube.ai. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.
By using GenTube.ai, you consent to the data practices described in this policy. We may update this policy periodically, and we'll notify you of any significant changes.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address)
- Account credentials
- Billing information
- User-generated content (images, videos, text prompts)
- Usage data and preferences
2.2 Technical Information
When you use our services, we automatically collect:
- IP address
- Device information
- Browser type and version
- Operating system
- Usage patterns and interactions
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our services
- Processing payments and managing accounts
- Personalizing user experience
- Analyzing usage patterns to enhance functionality
- Communicating with you about our services
- Training and improving our AI models
- Security and fraud prevention
- Complying with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
We store your data on secure servers and use industry-standard encryption for data in transit. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Sharing Your Information
We may share your information with:
- Service providers who help us operate our business
- Payment processors for billing purposes
- Legal authorities when required by law
- Business partners with your consent
We do not sell your personal information to third parties.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Restriction or objection to certain processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us at support@gentube.ai
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and for marketing purposes. You can control cookies through your browser settings, although disabling certain cookies may limit your ability to use some features of our site.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information receives adequate protection.
10. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
Email: support@gentube.ai